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Top questions

If you’ve forgotten your password, never created one, or you’re having trouble logging in to your TexasElectricianCE.com account, go to the reset password page.

Enter the email address you used to purchase the course, then click Reset Password. A link to reset your password will be emailed to the address.

Tip: Reset passwords links are one time use only, they also expire after a period of time.

You have received the reset email, but the link doesn’t work:
  • If you’ve requested a reset link more than once, make sure you’re referencing the most recent email.
  • You may need to disable your email service’s mail scanner or link preview, which could make the link expire before you open it.
Course and TDLR Reporting

Your results will be sent within 72 hours after course completion. To verify your results have been sent you can check the Texas Department of Licensing and Regulation Continuing Education Courses Look Up page, View Your Completed Courses

Did you accidently enter the wrong name or license number at the end of the course? Fill out this form and we’ll fix it. In some cases after we submit the number to TDLR there may be an additional $10 fee for mistyped license numbers.

Check that the Texas Department of Licensing and Regulation received your information with this link: https://www.tdlr.texas.gov/ContinuingEducation/CourseSearch.aspx

Please remember it may take up to 72 hours after you complete the course for your license to be reported to the TDLR.

Yes, you can verify our license to provide continuing education courses to electricians on the Texas Department of Licensing and Regulation website: https://www.tdlr.texas.gov/ContinuingEducation/ContinuingEducationProvider.aspx

You have access to your course for 6 months after your purchase date.

Billing and Refunds

To be eligible for a refund your purchase must have been within the last 30 days and the course must not have been completed. If you complete the course you are no longer eligible for a refund.

If you haven’t completed the course you are eligible to request a refund. Fill this form out: https://www.texaselectriciance.com/contact/ Refunds take 5 – 10 days to be process.

Fill out this form https://www.texaselectriciance.com/contact/ with your order numbers and we’ll refund any additional purchases.

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Here in the Help Center, you’ll find immediate answers to questions on popular topics like TDLR reporting, log in issues, and refunds. Chances are the answer to your question is here.